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Always helpful and friendly staff and providers. Front office could be friendlier and more warm, but it's not critical. Scheduling staff are amazing! I always feel well respected and well taken care of here.

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My provider is excellent. I only see her on an annual basis, but she is available if I need to visit her earlier. I always look forward to our appointments as she is warm and caring and provides insightful recommendations.

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Ms. Hanway continued the discussion from the prior appointment and strived to find commonality with me in order to facilitate the medical care process. Strong communication skills

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So helpful, I was embarrassed and struggling and everyone was so kind, reassuring and helpful

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Excellent care. Everyone I encountered was very professional and courteous

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I cannot say enough about what an excellent NP and overall human being Claire Hanway is. She listens to me, she responds in a very timely manner to my questions, and she's warm and caring. She finds creative solutions to problems. My health is very good now because of Claire and also Legacy Obesity and Diabetes Institute.

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I enjoy coming to this office. Everyone is so helpful & caring.

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Excellent service

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She is always ready to listen, she explains things, she is one of the most caring providers I've seen at the weight loss clinic. She is a cheerleader for her patients

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Always a pleasure being greeted by Staff

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Claire was extremely kind and empathetic. She made me feel so comfortable talking to her about my medical needs! I loved how she answered all of my questions, was positive/encouraging, and gave individualized care.

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Claire is amazing! I can't say enough great things about her. I know for a fact my health wouldn't be as good as it is if it weren't for her, her expertise and words of encouragement. She is a hero in my book, and will be a patient of hers for life! The front desk people, not so much. No one smiles, no one greets you, the don't stand up or even acknowledge that your there. I hate to say it but every time I go into this office I feel like such a burden to the front desk people. Additionally, when calling in with questions or appointment related issues, it's nearly impossible to get a hold of anyone. I waited on hold for 16 min (literally) before I decided to just leave a message.

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Claire is a very good listener. She asks pertinent questions to clarify issues that I bring to her attention. She never acts rushed, although I know she's very busy. I would recommend her and the entire Weight and Diabetes clinic/staff to anyone. They talk to patients in such a way that shows they care. This clinic is an asset to Legacy.

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Terrible phone system. Difficult getting call back after leaving messages. Left multiple messages and no call back, so frustrated with phone system

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I really enjoyed meeting with Claire. She was very knowledgeable and easy to talk to. The consult appt did not seem rushed and I felt she was sincerely listening. I was very impressed her.

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Claire is so kind and understanding. She explains things and understands what the patients are going through

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Always a friendly and easy visit to the LWDI!!!