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Dr. Neville and all the staff at legacy neurology are just wonderful. Thank you.

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Dr. Neville is the nicest, caring and very knowledgeable. The Medical assistant was great. The receptionist wasn't that great. Not very friendly.

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The whole team there is awesome.

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Provider listened answered my questions and obviously had knowledge of my past medical history

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I really liked the communication with the doctor very pleasant and smart doctor

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I am [age removed] old and Dr. Neville treats me with respect and understanding.

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Dr Neville is very compassionate.

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Dr Neville was kind and very caring for my wellbeing. He's a great listener. He answers all my questions and concerns in a way that I can understand. He makes me feel good about myself. He follows up on my visit in my Health with a complete overview of my condition and updates my meds. I look forward to my next appointment with Dr. Neville.

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Great doctor. Always attentive! Caring and considerate.

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I've had two visits with this specialist provider. The doctor and MA have exceeded my expectations for their care, compassion, and accommodation.

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Wonderful caring and professional doctor. Staff and MA were also very nice.

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Waited one hour past appointment time to see doc. Dr. Is thorough and sensitive to needs.

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Once we get into the doctors office it's all good!Getting into the office/ getting an appointment is a nightmare.

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Dr Neville was one of the best Dr we have seen for this issue. He was kind friendly and concerned about her well being.She just loves him.

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The whole team was very friendly and sat down and made sure all my medical information was accurate as possible. The doctor sat down really listen to everything I had to say made many sure he understood what I was saying and made sure everything he was telling me I understand.

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Thanks to Dr Neville! Excellent visit!

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Dr. Neville is an amazing neurologist. To my surprise, Dr. Neville knew about all my history and importance of my Chart. I didn't have to start over.he already knew about my history of migraines. I have seen more improvement than I had expected. I really respect Dr. Neville because he respects me. His plan of care for me has been wonderful. He listens to me and answers all my questions. He also asks me at every appointment if I have had any side affects from my medication.It is really hard to find a doctor that doesn't treat you as a "medical gaslight" and actually listen to my concerns and opinions.Dr. Neville is a top 10 Neurologist

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Waited for 30min in the room for visit with Dr. Dr. Was in the room for less than five minutes. Previous appt with provider also had to wait 30-40minutes in room for Dr.

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Answer your phone. I waited on hold for ever and no I don't want to leave a message or hear about Covid again. I was just trying to get an appointment for a follow up from a reminder letter you sent me.

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Dr. Neville and his medical assistant were wonderful! Best care received by a neurologist in the past years. He is genuine, respectful, engaged and provides expert Information about my Parkinson's and I feel comforted. He speaks directly to me and I quite enjoy him. He takes action to provide me solutions for relief from my pain and discomfort. He also listens to my caregiver and family member. His chart notes show he truly heard and understood us. His medical assistant is very sweet and efficient.

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Dr. Lawrence Neville is an excellent neurologist. This visit was a new patient appointment. He was very professional and skillful. He is much better than 2 neurologists from Kaiser. I am very happy that l changed from Kaiser to Legacy Health care system, starting January 01,2023.

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Thank you Dr. Neville it was a pleasure to see you & will see you next time!

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Dr Neville was amazing! One of the best providers I have ever had. Strongly recommend him to anyone that needs to see a neurologist. It was very difficult to make an appointment, I left a voice mail to schedule and didn't get a return call until 8 days later.

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Dr. Neville husband in really amazing. He has been working with me to find a solution. I am very grateful that I found him.

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Outstanding

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The medical assistant needs to attend training on their chairside manner. They were very abrasive and not friendly. Several times shutting me down with my communication to clarify my med changes. After the doctor left they forcefully handed me my after visit saying "you can go. Here is your SIX PAGE after visit" she never showed me the way out or thank me or ask if I had any questions. She didn't offer to help me make a follow up appointment or even hand off to the front desk. When u got in the car and reviewed my after visit it was wrong. It wasn't what we discussed and I didn't feel comfortable to go back.

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Length of time to wait after a referral.

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Most of the plans are excellent. All of the doctors we have met are very caring and UNDERSTANDING. Terrible handwriting!

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In all my years of seeing clinicians for a variety of reasons I'd rank Dr. Neville in the top 10%. This includes doctors at the Cleveland Clinic, in Chicago area and elsewhere in the Midwest and the Portland-Vancouver area. When we first moved to the greater Portland area I was concerned about finding an excellent internist and a neurologist and I'm pleased to say I found both among the Legacy Salmon Creek providers.

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I waited 11 mo to get in to see this provider. Multiple phone calls were made to ask about my status, during which I was told I would get a call. I never did and I did not know my referral could, and did expire. I had to get another referral and when I called in to ask about it was told it was not worded correctly. Could someone not contact my referring doctors office with this concern? Is It up to the patient to correct this? I did a lot of work as a patient, making calls and contacting my referring doctor multiple times. Very frustrating and without the support of my wife I could not do this. With all of that being said, I could not be more pleased with the care I received. I almost want to say it was worth the wait, but I think the wait was excessive and with better communication with the client perhaps this could be avoided in the future.

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Dr Neville listened to me and provided good care. I was satisfied, and thought that he was a great guy.

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Absolutely love the provider, but his office staff is severely lacking in work ethic and compassion. If it wasn't such a hassle to get into any neurology office and have to go through all the hoops again to get treatment, I would. NOT Because of the doctor but because of the office staff. Often times calls made were answered by unhelpful or rude staff. There are a handful that were very nice and understanding. The referrals team is a joke. They know or should know what insurance needs to approval a referral. They shouldn't take 5 months and several calls and emails from the patient and insurance company to get a referral approved. This was medical care that has severely affected my life and job and the lack of empathy, understanding, or act of doing their job was astonishing at times. I would not recommend this provider solely due to his referral team. No one should have to go through that much effort to receive help.

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Doctor not in list of providers

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Dr. NEVILLE was a very patient, caring, knowledgeable Dr. First time seeing him & if I hve to see that type of Dr. Again, I would go to him. He was very thorough & talked to you so you could understand your problem.

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Dr actually listened to me!

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This experience with Dr. Neville was one of the best I have had with a doctor. He was attentive, understanding and very easy to work with.

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Very happy with Dr Neville care.

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The team at this office is always courteous, caring, and helpful. They crate an environment where you're comfortable being honest and truly feel like they are here to help you more than anything. The overall atmosphere has helped me become more accepting of my condition and honest about my health with both myself and healthcare team. They're great at working with you to find solutions to your ailments

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Dr. Neville has great compassion and empathy for his patients and takes a holistic approach. I feel that he is very balanced and listens really well

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Doctor was knowledgeable, efficient and patient. He took the time to answer all my questions. He has a good sense of humor which I personally appreciate.

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Outstanding and caring provider.who spent a lot of time on my issues

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He had a intern that came in first she was very polite and did her job well and listened to me. Overall my visit was a very good one

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Dr.Neville communicated completely and thoroughly. He Spoke in English not professional vocab that only another physician could understand. I wish he could be my PCP

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Dr. Neville was knowledgeable, friendly, and attentive. Probably one of the best providers I've ever seen.

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Dr. Neville has an excellent bedside manner. Very personable and friendly. Easy to talk to.

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I was very impressed with how personable and warm he was, and then how knowledgeable he was, while still asking my opinion on my care. I was honestly blown away.

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He was knowledgeable and very respectful and kind.

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Receptionist needs to work on her communication skills. I told her I had checked in online and paid my co pay there. She asked all the Covid questions (which I expected), but then asked if she could change the card on file. I told her no, I had paid online. She asked the question the same exact way three times before explaining that when you pay online the system doesn't actually charge your card; it just holds it for authorization. Once she said that, then I said it was fine. All I could think was how hard this would be for elderly people to understand. She needs to be trained better.

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Had to wait more than 30 minutes to see provider.

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All good

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This was our first visit to establish with Dr. Neville. I found him informed of [name removed] case/records, congenial and easy to talk with. I was happy to hear he wants to hear from his patients if there is a concern. I look forward to him being [name removed] neurologist.

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Medical assistant a little rude.I waited almost an hour before my time with the doctor began. At first I waited 45 minutes in the procedure room. Then after that long, they arrived and explained to them that it might be better if I go to the bathroom real quick. So I went real quick and when I came back they were gone and I waited 15 more minutes for them to come back.I could have used more advice on actions I could take for my medical issue. Only really told what was wrong.

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Dr. Neville appeared interested in my past history and forward plans regarding trigeminal neuralia.

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Dr. Neville was very friendly and listened carefully to all our questions. I would rate his character and mannerisms as very good.

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I like my doctor he always gives me the best service and respect

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Dr. Neville was very thougthful, thorough, and clear in his explanations. He was also very polite and kind. I was very pleased with our first interaction and feel like I am in good hands.

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Treated me with dignity and respect. Very polite.

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Dr. Neville listens intently and seems to pick up on a complaint that is irritating to me, but one I casually go over.

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Dr. Neville & Jamie were fantastic.

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The office personnel are nice. Dr. Neville is quite competent and kind.

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Dr. Neville was very thorough, thoughtful & kind. He seemed very knowledgeable about my experience.

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He knew my history, had insight into my condition, seemed to take me seriously, and made me feel heard.

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Dr. Neville is fantastic. I can't think of enough good things to say about him. A breath of fresh air.

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Dr. Neville is very kind and tries to decide the best care for the problems

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So kind & courteous - took time to explain everything clearly - ordered appropriate test -

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My mother and I were very impressed with Dr. Neville and will definitely recommend him if anyone is looking for a neurologist. He took his time, showed me that he cares about his patients, and encourages me to be proactive in my health. It has been a difficult year with the migraines and I see some hope :)

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Very patient. Seems to listen.

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Dr. Neville is kind, very knowledgeable, and made me feel heard and respected.

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Extremely helpful and knowledgeable

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Very pleased with the interest he took with me.

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Very good experience from this provider. Answered my concerns completely

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Dr. Neville was very thorough, professional & polite. I felt he listened to my questions & answered ---

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This was one of the best experiences I've had with a doctor. He was so kind and really listened to me and explained things well.

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The nurse who went over my records before the doctor came in was quite unpleasant like she didn't want to be there and was frustrated with having to update medications The doctor was fantastic and I hope I don't have to see the nurse again with her bad attitude

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Dr Neville was very professional and had a very pleasant personality. I felt very confident if there was a solution to my problem with my neuropathy, he would strive to find it source.

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Excellent job professional patient focused care.

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Dr Neville was very thorough with his examination and listened to everything I had to say

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Professional, willing to listen and answer questions, explaining every part of the test. Looking forward to the next visit to discuss my lab results.

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Dr Neville was a great listener to our concerns and asked great follow up questions. He knew when to rephrase directions to the patient and when to look to caregiver for support in getting patient to understand tasks. He ordered tests appropriately and answered any questions we had about next steps.

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Very friendly, empathetic, and professional

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He listened to me which made me more confident in what he told me was wrong.

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Very thorough, attentive, thoughtful in process

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I have poly neuropathy and am currently bedridden due to it. I came to Dr. Neville for help. He spent 20 minutes with me then made some recommendations based on this visit plus reading my file.I should mention that I have severe allergic reactions to medications including going into anaphylaxis shock several times and dying once, my heart had to be paddled back to life. I spent days in a coma as a result of an allergic reaction to taking a medication. Not only was he unaware of this, he seemed uninterested when I tried to tell him about this. There was a lot of information that Dr. Neville was missing yet he was happy to make recommendations about my health. I could go on about how bad this visit was but Instead I'll say that you're getting a negative review about a new doctor. This should be alarming to you. I'm more than happy to tell you more about the visit if you call. I have more to say but typing is challenging for me.