Legacy Health Partners
Eric Jones, MD
Specialist
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My Specialties:
Ophthalmology, Board-certified -
My Areas of Focus:
Cataract, Cataract Surgery with Premium Intraocular Lenses, Diabetic Retinopathy, Glaucoma, Macular Degeneration -
Languages:
English, Interpreters available for other languages -
Gender:
Male
PATIENT RATING: 4.7 OUT OF 5 ( 212 RATINGS & 80 COMMENTS)
Read all reviewsWhere I see patients
Legacy Devers Eye Institute
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1040 N.W. 22nd Ave., Suite 200
Building 2, Legacy Good Samaritan Medical Center campus
Portland, OR 97210-3049 - 503-413-8202
- 503-413-6937
- Get Directions
About Me:
Board certified in Ophthalmology, Dr. Jones is Medical Director of the Devers Memorial Eye Clinic at Legacy Good Samaritan. He received his medical degree from State University of New York at Stony Brook followed by an internship at Santa Barbara Cottage Hospital and residency at the University of California, San Diego. He joined Devers in 2004. Dr. Jones' clinical interest is comprehensive ophthalmology including treatment of cataract, glaucoma, diabetic retinopathy and macular degeneration. His surgical specialty is cataract surgery with premium intraocular lenses. Dr. Jones is team ophthalmologist for the Portland Winterhawks hockey team. Away from medicine, he enjoys spending time with family, indoor soccer, golf and travel. Hobbies include: Spending time with my family, Soccer, Golfing, Traveling
Year I Started Practice:
1998
Hospitals Served:
Legacy Good Samaritan Medical Center
Patient Rating
Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. Learn more about our surveys & ratings
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I have confidence in this provider, plus he listens to my concerns & responds appropriately.
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Great evaluation and care. Including the ophth tech.
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It would be great to get an after visit summary. (Printed out or at least available in MyChart.)
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Very personable. Seems to know what he's doing.
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Good eye doc, but his cataract surgery is not available for indefinite period. Very disappointing.
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Long wait time before being roomed which was explained by emergent add-ons. I appreciate the fact that emergencies are worked in. My suggestion: call patients and give them a new check-in time. Every half hour I am sitting idle in your waiting room means I have to work longer at my job to make up for missed time. Dr. Jones seems to be scheduling fairly far out, and this seems to be a problem with a great many providers these days. I have no suggestions how this could be improved. Hire an additional provider?Overall, my experience has been a good one, and I plan to see Dr. Jones again in the future.
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Dr. Eric Jones is an excellent professional.
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Dr. JONES WAS VERY PROFESSIONAL AND LISTENED TO MY NEEDS. HIS MA.WAS FUN AND HELPED LIGHTEN THE MOOD. I USUALLY HATE THIS PROCEDURE, BUT THEY MADE IT EASY.
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The people who I met in the clinic including the doctor were pleasant. They were patient with me when it came to trying to put eye drops for dilation. I thanked the 2 people who were able to get the drops in my eyes.
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Dr. Jones is very thorough in his exam of your eyes and if ordering meds to help, he always has you coming back in 6 weeks to check to see if your eyes are responding to the treatment.
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I did not schedule this appointment they were to call me to schedule buy know one did I found out about it on my phone and I need to get rides
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Kenessa, assistant to Eric Jones, lovely and knowledgeable. Eric Jones I trust because he doesn't try to sell me anything.
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Dr Jones removed cataracts from both my eyes. I'm extremely happy with the results and would recommend his skill and knowledge to anyone needing this procedure.
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Wait time to see this provider is most always too long.
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This was my first visit to this provider so some questions were not relevant.
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I needed a same day at for an eye issue, My dr out of town, got an appt right away w Dr Jones. Very thoughtful respectful and helpful.
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The doctor was double booked during my appointment time and I was not informed. I was taken back 25 minutes after my appointment time and missed work. It would have been better to call me earlier that day and inform me that the provider would be running behind so I didn't have to miss as much work or I could reschedule. The staff didn't apologize or Inform me of his double book at check in nor did they apologize for running late once in the exam room. I was treated well and examed thoroughly but it was very poor customer service.
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Dr Jones assistant who checked my eyes and told me about my next eye surgery is amazing! I can't remember her name. She's very thorough and accommodating!
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Long wait times and I noticed another patient came in and stated they had an appointment for the same provider at the same time as mine, overall good care though and great personable service from nurses/assistants
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I have referred Dr Jones to two friends. They are pleased, as well.
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My only complaint is that I waited over an hour and a half to see the doctor! 45 minutes in the waiting room, and another 20 minuets in the small room after the technician scan.
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My appointment was at 2pm. I did not see the doctor until 3pm! I waited in the hallway because the waiting room was overflowing. I was never asked about Covid! This was not a good experience!!!
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Dr. Jones an d the lady who took me to the room and checked my eye pressure were both excellent.
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My appointment was for 3p and was not seen until 5p.Dr. Jones was professional however the entire visit felt rushed.
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Patient through
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Everything was good. Pre-op for cataract surgery.
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Everything went smoothly & as I expected it would.
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Which doctor are you referring to inthe last part
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It was Excellent courteous and informative in every way
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Waited way too long, 50 min. After appointment time. Way too far of a location for me to drive myself. I do not drive in Portland city.
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Very helpful in getting me to understand my condition with cataracts and options available
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Dr. Eric Jones is always professional, explains diagnosis and care plan in detail in language I can understand. Always answers any of my questions and concerns.
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The only negative was an interaction prior to the visit. The scheduler was short and snippy.
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Timely, caring, and efficient.
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Dr Jones is an extremely competent ophthalmologist. I had an eye problem that came up suddenly & I was able to get in the same day for him to look at it. I felt that he was very thorough in examining my eye. His assistants are also extremely competent.
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No privacy in waiting area. Receptionist uses voice magnification requesting personal info. Dr snd asst did not engage in any conversation with me. Very impersonal, abrupt. No confidence. Did not feel I had an accurate eye reading. Did nothing to address concerns. Will not go back or recommend.
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Prompt and efficient
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Everything went fine and Dr. Jones and the staff were very accommodating.
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The only problem that occurred was with the pre-procedure prep solution, which failed to adequately clean my colon.
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My wait time to get into the exam room was 45 minutes after my appointment time.
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This was a very good visit.
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Dr. Jones seemed very knowledgeable about the issues I presented to him.
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Dr. Jones is an excellent surgeon and gave me first rate care.
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Doctor was not welcoming. I am a new patient. He was very matter of fact and answered questions I had but didn't offer any additional information.
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When I went to get another appt there was no one at the front desk. After waiting acouple of minutes I left.
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Overall I was very pleased with my first visit and when Dr Jones said I needed to see another doctor at your office, they were able to get me in without making another appointment.
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The doctor was great but forgot to tell me the answer to the reason I was referred to him.I worked front and back office In the medical field at OHSU for 17 years, and very successfully. I am very concerned about the tech that did the initial eye exams before I saw the doctor for my cataracts that day. Due to the requirement of wearing masks, the lenses on the equipment kept fogging up during that part of the examination. I repeatedly told her I couldn't see the screens due to the lenses fogging up. She got frustrated and told me I better try harder or they wouldn't be able to do the examination. This was highly inappropriate. She did not offer a solution. Instead, her response triggered the thought that to please her, I'd have to fake my answers or not get an exam. I suggest additional training for this person.
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Did not ask about vision medications. Did not ask reason for visit. Found problem but for different reason.
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Longer wait than usual to see the provider but he provided an acceptable reason, that he was needed for an ED situation.
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Always good care and information
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Couldn't wait to get out of room!
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Everything is very good.
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Very thorough and efficient care.
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It took 4 days before I could get through to Schedule. I waited on line for 10 minutes on 2 days before hanging up without getting service. I also waited for 5 minutes on 2 additional days with no service. I finally was able to get appt by calling before 9:00 AM.
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I've had Dr. Eric Jones for a long time and find him to be very thorough and caring.
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No bad things. Disappointed that it takes long to schedule surgery. Unable to talk to the scheduler the day after appointment. Seems like we are going to play phone tag causing list time
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I felt that my overall experience was way better than I anticipated
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Devers Eye Clinic has been a good experience each time. I have seen several different providers while visiting Devers.
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Dr Eric and his team take excellent care of my husband and I eye health. We appreciate them so much!
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Our physician is exceptional.
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Not friendly at all nor helpful. Provider did not greet when entering the room and did not speak much. No helpful tips or assistance with reason of visit waist of time
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It was GREAT!!!
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Excellent care.
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Dr Jones always explains my condition and treatment options and then allows me to make the choice.
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Dr. Jones is always professional and attentive
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All good
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I appreciated how fast the treatment was and how fast I was done.
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Very kind, courteous and professional
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Everyone was very nice to me.
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Negative: He speaks quickly, sometimes hard for me to keep up. Positive: He knows his stuff, completely, and I need to let go and trust and ask fewer questions !
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All was clean, well spaced in waiting area. Efficient & polite office staff and medical staff.
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Dr. Jones' assistant was extremely pleasant and helpful. She responded to all my questions thoroughly. Dr. Jones is very thorough and caring. Highly recommend.
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Excellent visit with DR. Jones and his Tech who did a good job interviewing me about my issues and scheduled an appt within 2 days.
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Prompt, courteous, and friendly staff.
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Efficient, competent and to the point
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This visit was for my yearly eye exam not my regular PCP.
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This was just a visit about cataract surgery - so it had nothing to do with my basic health problems.
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Very good experience.
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The technicians who do the testing are excellent at their job. They all seem to like their jobs and the patients that they are seeing.
Everyone I encountered, including employees I happened to meet while wondering how to get to the parking lot, we're very pleasant and helpful!