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I've had 2 cataract surgeries with Dr. Jones and both had excellent outcomes. I consider him to be an extremely competent surgeon!

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All good.

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Dr Jones is wonderful he is courteous and thorough. I wish him well in his retirement. I will miss him

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I was scheduled with a different provider than mine which seemed to be a surprise. Probably an accident but the doc was nice and got done what I needed

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It took awhile to get an appointment but the service when I arrived was great!

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Dr. Jones has been my eye care provider for many years including cataract surgery and all the necessary timely pre-op and post-op visits. He has listened to me and given me unhurried and easy to understand responses.

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Everything went very well

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Really excellent. The visit could not have been better. Dr. Jones was wonderful. Devers has always been great. And this time was no exception.

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All good.

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Dr Jones and his staff were very accommodating to squeeze me into their schedule on off hours for an urgent condition

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As a first time visit I expected more than a drive-by encounter. I spent most of my time having baseline data collected, which is fine, expected, and was done professionally. After that there was literally no discussion of what the data showed, how it related to my overall health plan or if I had any questions (to a nonexistent discussion). My concerns about vision problems were dismissed as age-related and common. Period. Here, take this and I'll see you in a year. Not likely.

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Excellent with patients...explains what is going on, and why

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I had a very good visit with my doctor,And he explained everything to me clear.Thank you Dr.Eric Jones

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Can't get an appointment for eye surgeryLeft number 10AM. It's 7 PM. No Call

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Eric Jones only recommends what is necessary. He is a great provider.

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Long wait time but busy office

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I have no issues to express.

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Excellent receptionist signed me in. Brilliant young assistant helped me in every way through her eye examination. She is a keeper!The doctor is spot on, always.

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Friendly and efficient

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Went smoothly and got good information about my left eye issue.

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This is my eye doctor. Questions seemed more for primary care

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All good! Thank you!

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Very confident that this care from Dr.,Eric Jones is the best available anywhere.

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Excellent and experienced PA too.

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I was looking for a new eye clinic. Personally, I would say Dr. Eric Jones was a highly qualified eye doctorAnd light on Public Relations, 'bed-side manner'. Actually he was rather abrupt but perhaps he was having a not-so-great day. I'd come back and perhaps have him care for my eyes.

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Everyone seems to really take the time to read my medical records before I come in. I appreciate that!

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Everyone in this clinic is helpful and courteous. Dr Eric Jones is excellent and worth the wait time to see him

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First visit and so far so good

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Every single appointment I have had with Dr Jones my wait time has been at least an hour. That is inexcusable!

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I am scheduled for cataract surgery and have not received a breakdown on costs. This is unacceptable.

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All good. Everyone seems very busy but I suppose that is a good thing. Satisfied.

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Dr. Jones was very clear of my situation. He gave me information if anything seemed to change.

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I waited far longer than 15 minutes for Dr Jones. His assistant was wonderful, gracious and empathetic. Dr Jones? Cold! I'm suffer from M?nire's and am dealing with a particularly severe case. I told everyone this. He seemed meh! If I could find another eye surgeon for my upcoming cataract surgery believe me I would. He may be a great Dr but he is not for me. He was way too rushed and it was VERY OBVIOUS he had NOT read the charts from my eye care provider.

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I arrived for my appointment 15 minutes early. My appointment didn't start until an hour later. The receptionist told me that they were short of staff, that day. The receptionist told me people were being seen late all day. I inquired why no one from the office called to let me know this. She did not have an answer for me, and she was a bit dismissive.

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The assistant was excellent and she knew her job. She was kind and a good listener

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I appreciate the thoroughness, friendliness and professionalism at Devers Eye Clinic.

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The visit was good plus you took me in on emergency appt awesome

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Diagnosis: Macular Degeneration w/blood clot behind the right pupil. Dr. Jones referred me to the specialist upstairs & saw him immediately which could result in saving my sight.

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Appointment was delayed due to a fire in the building

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Am always treated very well

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Short but to the point, the eye exam was thorough and a follow up appt is in six weeks.

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Dr Jones and Thao always very Friendly and professional....I wouldn't want to be seen by anyone else...

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It was a good visit. The only downside was that he didn't look at (or forgot) what he told me about the kind of cataracts I have and that they can come out at any time because of the type they are. That was confusing to me and I had to remind him of what he said at our last visit.

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The provider was fine. It was the reception staff and waiting that was needing attention

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I have seen Dr. Jones either annually or every 6 months for about 5 years, yet it appears he doesn't recognize me as a patient as we begin each visit. I had questions about the frequency of my visits and testing and he was unable to answer them correctly, even when I asked him to review my records. I later checked in MyChart and it confirmed my memory of how often I had seen him and had testing done, which did not sync with his explanation. Also, my appointment was at 2 p.m. I was told by his assistant, who did some preliminary testing, that he would be in around 2:30. About a 15 minute wait which seemed reasonable. However, it was nearly 3 when Dr. Jones came into the room - with no explanation or apology. It's unsettling to feel like your doctor (a) doesn't know you after 5 years, (b) is unclear about the frequency of prior testing, (c) implies my memory is incorrect, and (d) doesn't have the courtesy to simply apologize for keeping me waiting. I want to add that my other experiences with providers at Legacy have been very positive.

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Did not know there were 2 levels of the eye clinic, checked in at the wrong one and sat in the waiting room until my appointment time was past when a nurse from the right clinic found me there. Was a bit confusing. You may want to address this for us older, confused folk!

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Dr. Jones is my EYE specialist. I see him only for eye issues. But he is EXCELLENT in that specialty.

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Eye care. I don't use the Legacy System for other care.

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Overall a pleasant experience considering the health issue they were testing for.

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I feel fortunate to be under the care of Dr. Jones. He is pleasant and imparts information (and answers my questions) in a calm and easy manner. He is very respectful. Both his expertise and style are much appreciated by this patient. In addition to Dr. Jones, the entire team deserves kudos! Those who greet us and check us in are consistently pleasant and efficient, and I never cease to be amazed at the "people" skills and the technical skills of the opticians who precede Dr. Jones. (I've never had the same one twice but each has been impressive.)

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He is always running late never seen on time 35 minutes to over a hour I am sorry this is unacceptable

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Every time I have been to Devers the wait time has been so incredibly long. It took 2 hours for a quick visual field test and to see the doctor. I also asked to be scheduled for an eye exam at the same time and the person who scheduled my visit confirmed that the exam and VFT would be done at the appointment but when I got to the appointment they had only scheduled for the VFT.

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I arrived 25 minutes earlier than appointment but wasn't called until 25 minutes after the appointment it was a of a hardship since I had a 2nd eye appointment. But, I know things happen and I was able to see both doctors. Everyone was really nice.

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Eric Jones is a wonderful eye dr. I'm trying to get my husband into seeing him for a 2nd opinion. I'm not happy with his current eye care dr.'s.

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I always get excellent eye care from this provider!

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The first nurse didn't document my eye pressure results so had to do over. Dr. Jones should advise patients how long their eyes will stay dilated.

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My experience on my visit was VERY good & helpful.

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All good.

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Dr Eric Jones was very professional and kind and friendly and would recommend him to my friends. The staff was so sweet and kind.

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He has a great office team!

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Vision tests performed by the assistant need to be explained more clearly, for the results to be accurate.

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Assistant was eager to leave and I felt as if my appointment was rushed. I also don't think the doc read chart thoroughly based on the question I was being asked.

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The Dr's MA was very engaging, funny and reassuring professional. Helped make the Dr's job a lot easier.

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Not sure if the doctor had looked at my records to see when I last had my eyes dilated or that I have Sjogren's Syndrome. He didn't explain what a nuclear cataract is, and how/why It develops. Overall, however, he was friendly and polite.

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Dr. Eric Jones is my regular provider. Now, I'm having cataracts removed, and I'm thrilled he will be doing the surgery. Always professional, with a great sense of humor.

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Excellent service by both the technician and the doctor. They listened and gave information needed. They were both extremely courteous and professional. I always feel well cared for when I am cared for by them.

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I wish the receptionist would have greeted me with a smile & eye contact. Dr. Jones did not spend time with me. Most of the time was with his assistant. He is not very personable in my opinion.

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It happened to be my birthday and each staff person and doctor wished me a happy birthday. All were so friendly, kind and caring.

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Had to wait over an hour to see the doctor and than he was there in the room for maybe 10 to 15 min. maybe.

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Dr. Jones and Ian, who did the visual field test, were both excellent.

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No provision for glasses,

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Excellent care as usual.

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It was fine. Got a prescription change.

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I was shocked, given that this clinic specializes in macular degeneration that they didn't have a convenient way to test my mom's eyes when she is in a wheelchair. Also, we only saw the doctor for a few minutes, and instead, we had a brand new intern trying to use the solo lens to test my mom's eyes. Ultimately, we got what we needed --which was a glasses prescription renewal-- but we didn't feel like we were in the hands of any experts as there wasn't a way for them to truly accommodate my mom's handicap condition.

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An assistant in training saw me first and while a bit uncertain procedurally, demonstrated the requisite knowledge to perform responsibly. The provider performed in his customary informed & reliable manner.

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Unusually long wait time in waiting room, after nurse took information too long waiting for doctor to come to room. This visit took nearly two hours for a routine eye examination. That is too long. Eyes were dilated and It was difficult walking home (1 mile).

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Fine experience with staff and physician.

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All was fine! I have met with Dr Jones in 2016, and have now changed insurance so that I can get care from him and others in the Legacy health System!

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Dr Jones and everyone at the clinic are always respectful and kind.

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I travel 4 hr one way to this clinic as they have my trust

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Everything was smooth from beginning to end

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I was not comfortable with the eye high pressure test and my feelings were respected.At the end of the examination, I asked for a drink of water, I was standing in the hall with my walker. The nurse told me to sit down while she got me one. I told her that I would not sit down, that was respected.

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Dr. Jones is a great eye surgeon, he's just a bit on the quiet side. I trusted him to do my R. eye surgery & will trust him to do the L. eye as well.

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Routine check up but through.

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The assistant that performed tests and took care of me before the doctor came in was very personable The doctor barely looked me in the eye when talking to me did not feel as well taken care of as I felt with the assistant.

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Didn't like the waiting area with too many people, some showing signs of mental instability.

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Everyone was respectful, caring and efficient

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I LOVE Dr. Jones--he fields all my questions & always explains everything related to MY health

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Hard to make telephone contact re scheduling.

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Dr. Eric Jones, and his staff, were spot on as to service and care.

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Very happy with my care