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Albert Phan, DO

Patient Rating:

4.8 Read all reviews

My Specialties:

Family Medicine, Board-certified

My Areas of Focus:

Adolescent Medicine (12 and up), Family Medicine, Family Practice, Diabetes, Osteopathic Manipulative Treatment

Languages:

English

Gender:

Male

About Me:

I enjoy treating patients of all ages, incorporating the mind and body to treat the "whole patient". I grew up in Dallas, TX and moved to Pennsylvania for medical school. I then moved to South Florida for residency. I moved to Portland, Oregon in 2018. I enjoy traveling, tennis, cooking, horticulture, home-improvement projects, and spending time with family.

Education:
Residency: Palm Beach Consortium of Graduate Medical Education - Family Medicine
Medical School: Lake Erie College of Osteopathic Medicine - Greensburg
Bachelor of Science: University of Texas at Arlington
Year I Started Practice: 2018
Hospitals Served: Legacy Good Samaritan Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. Learn more about our surveys & ratings

Average Rating:  4.8 out of 5.0
  Aug 25, 2023
Dr Phan. Is a new doctor for me and certainly made me feel comfortable. He spent a lot of time going over my medical history and set up some follow-up and test for me.
  Aug 25, 2023
Md had current knowledge and protocols. Very clearly voiced his concerns and cautions per his education. He was attentive and respectful of my rights to my care and cautioned me if he disagreed but didn't force anything against my will. Considerate and pleasant. Fair minded.
  Aug 25, 2023
Office staff was very efficient and friendly. The doctor was very easy to work with.
  Aug 15, 2023
I was treated with friendliness the reception area is always welcoming and respectful. This is a great clinic and the staff and doctors are great.
  Aug 14, 2023
Dr. Phan is the best provider I have seen in years
  Aug 14, 2023
Provider made me feel comfortable during the visit.
  Aug 9, 2023
Office needs to improve phone support in scheduling appointments. Very loooong hold times.
  Aug 4, 2023
I had been fasting for lab work but lab was closed&I had to reschedule labs for another day. Inconvenient
  Aug 2, 2023
Dr Phan listened and responded to all my questions. As a transfer patient Dr Phan thoroughly went through my medical history and meds list. I felt all points of importance were addressed.
  Aug 2, 2023
Treated with respect and courteous care
  Jul 28, 2023
I really appreciate the effort this provider has done to help me control my diabetes. I did not think this was possible when I started. I thought I was going to have a terrible outcome like the rest of my family. I was scared.
  Jul 14, 2023
Dr. Phan was very thorough in his evaluation of my shoulder pain and really listened to me. He was also took the time to explain what the thought might be the cause including drawing a picture for my understanding. I very much appreciated his time and attentiveness as well as his plan and recommendations.
  Jul 12, 2023
Dr. Seemed rushed
  Jul 7, 2023
Good
  Jul 7, 2023
All the staff are professional and kind, and Dr Phan.
  Jul 5, 2023
Time spent making appointment due to staffing issues and shortage of available providers was dismal. I have had 4 different providers due to turnover. I have seen each provider once and then had to re-establish care. The wait for this appointment was 6 months.
  Jul 5, 2023
The timeframe for the visit was very easy to accommodate as the Dr. Had cancellations the same day as my call to make an appointment. Other than that, I was far from impressed with my visit. The Dr. Spoke to me as if he did not believe or agree with the severity of my pain or condition and treated me with an almost dismissive tone. So much so that I may look for a new provider. This is the second time I have seen this and only this doctor and both times the visit was exceedingly short, did not review the general survey with me that I filled out prior to the visit, and was extremely unhelpful with suggestions of remedy for pain, potential preventive care, or even specialist referral. I felt as if his goal was only to get me in and out with as little effort as possible.
  Jun 16, 2023
I had been having dizziness and we covered this. I had no bad experiences during this visit.
  Jun 14, 2023
Not really sure MD is knowledgeable enough for my issues
  Jun 13, 2023
I find it odd that doctors don't touch their patients anymore. Everything is done verbally with the doctor sitting at a computer screen across the room. It feels very impersonal to me. My doctor did not even listen to my heart or check for sounds in my lungs when I breathe. I miss the personal touch.
  Jun 7, 2023
He didn't know my medical history. He didn't listen to me when I told him I can't take a medication because it would stop my lactation/breastfeeding. I had to contact him multiple times and get aggressive/tense to get any answers. You could tell he didn't want to spend more time with me because he kept cutting me off and dismissing my questions. His body language was halfway out the door when 15-20 min. had passed. He needs to be more personable and spend more time with his patients. He comes off as if he doesn't care.
  Jun 6, 2023
Exceptional service and professionalism.
  Jun 6, 2023
He was efficient and kind
  May 23, 2023
I've never felt more understood, accepted and listen to than I have at Dr. Phan's office. I moved here from the rural south where women medical care was as hard to find quality work as it would be to find a pot of gold coins at the end of a rainbow. I'm very grateful to this entire team for how much help they've provided me
  May 17, 2023
The lady that took my blood in the lab was awesome
  May 9, 2023
This office has a real problem with phones. I wait a minimum of 30 min on hold. That is unacceptable.
  May 5, 2023
I confident that Dr. Phan is capable of making my health get better
  May 2, 2023
Dr. Phan was very open and friendly. This was my first visit and we shared a lot of information and I felt pleased to have Dr. Phan as my new doctor.
  Apr 25, 2023
Very good
  Apr 25, 2023
All of my interactions were adequate. The receptionist was not necessarily friendly but got the job done. The nurse was awesome and very friendly. And sensitive to my health. Dr was amazing and very thorough
  Apr 21, 2023
This was my wellness visit and we are going on a trip in a week. I was also having pain in shoulder. Dr.Phan sent me for an exray, and then got me in the same day for a cortisone shot. I am much appreciative of Dr. Phan and the ladies at the front desks for getting me taken care of on such a short notice. Well done!
  Apr 18, 2023
The doctor & staff made me feel at ease.
  Apr 14, 2023
Great doctors at this clinic
  Apr 11, 2023
Dr. Phan was very knowledgeable, very attentive and a good listener regarding my concerns.
  Apr 10, 2023
Extremely satisfied with Dr Phan,he is a good Dr with good advice
  Apr 7, 2023
Good.
  Mar 27, 2023
Dr Phan- very goodPhone system and wait time as bad as it gets.Why would they leave me a voicemail mail so I can stay on line for 30 minutes and hang up in frustration because no one picks up the phone?
  Mar 27, 2023
The app doesn't allow me to make in-clinic appointments so I have to call in. Other than that, everything's great, and I love having Dr. Phan as my PCP
  Mar 14, 2023
I really like Dr.Phan, he takes his time with me and recommends all the extra items I need to be aware of.He fully explains why I need them and discusses the pros and cons.,which I appreciate
  Mar 14, 2023
All good - routine
  Feb 27, 2023
Dr Phan is thorough and communicates why he is prescribing a med or new med. He is honest and cares about my concerns.
  Feb 15, 2023
The best part of my experience was Dr. Phans medical assistant corina. I walked in not in a bad mood but also not in an overly happy mood. Because of her I left with a smile on my face. She is extremely personable, understanding, patient, accommodating and I have not one single bad thing to say about her. If she was a doctor I would only go to her. Dr. Phan is great of course, but if I'm able to request her I will every single time.
  Feb 14, 2023
On time, very pleasant, caring.
  Feb 10, 2023
My visit was very good. I have always enjoyed the professionals at this location and will continue to use it and recommend Legacy Medical Center.
  Feb 8, 2023
I do business with Legacy because the doctors and staff are great. But much of my interaction with Legacy is through various web and online interfaces which are not well designed. I wish Legacy would invest in an improved online user experience. I would be happy to discuss specific details if you want them.
  Feb 1, 2023
Dr. Phan is thorough and an excellent listener. I am very pleased he is my doctor.
  Jan 25, 2023
He is extremely dedicated to us, his patient.
  Jan 25, 2023
I'm and out 45 minutes very good
  Jan 20, 2023
Dr. Albert Phan is very thorough and shiws genuine care for me. Thanks.
  Jan 18, 2023
I filled all the check in information online before my visit which was great. The person that checked me in even though still training was very efficient and speedy. Doctor Phan quickly reviewed my recent history, asked few questions and quickly came to a diagnosis and clearly explained what the problem was. He suggested few medications and symptoms improved very fast. I would absolutely recommend doctor Phan.
  Jan 18, 2023
Needed to see doctor because of sudden clot.Office staff fit me in two consecutive days and arranged an ultrasound between visits.
  Jan 10, 2023
Everyone was friendly and made me comfortable. I liked that I could get my X-ray done upstairs quickly after my appointment
  Jan 9, 2023
I wanted the doctor to recommend a neurologist since I have nerve damage in my right side but he said my pain management doctor would have to do It. Since the injections didn't work and I am in lots of pain, it takes weeks to see the pain management doctor who now had the virus. The MRI showed nerve damage...need to see a specialist. .
  Jan 4, 2023
I was grateful to be seen quickly and to receive an alternative drug recommendation to control allergies.
  Dec 30, 2022
I'm very used to doctors dismissing me for my weight, and it's a reason I don't like visiting the doctor. Every Legacy Health doctor I have had has been very good about listening to me and more importantly believing that I'm trying to get my weight down. It's been very nice so I'd recommend Legacy till the end of time for that reason alone.
  Dec 16, 2022
Dr. Phan is the best PCP that I have ever had!
  Dec 9, 2022
Dr. Phan is an excellent provider! He is a good listener, kind, professional and compassionate. Thank you very much Dr. Phan
  Dec 5, 2022
I felt comfortable talking to him. I will like to continue seeing him.
  Nov 30, 2022
Doctor listened well, gave options for approaches to care, very knowledgeable and great bed side manner. It was my first visit and he will continue to be my primary care physician. I feel fortune to have found him.
  Nov 16, 2022
The phone calls did not go through and were too difficult to use
  Nov 14, 2022
Dr. Phan was absolutely amazing. It was one of the best experiences I've had with a primary care physician. I really appreciate the time he took to listen to my medical history and made me feel at ease with any questions or concerns I had.
  Nov 11, 2022
Dr. Phan was excellent. Really made me feel cared for. He Asked the right questions and explained everything to me without the unnecessary Doctor speak. Hands down my best experience in the last 5 yrs of coming to Legacy.
  Nov 8, 2022
Dr. Phan is really fantastic. I never feel rushed. He's very knowledgeable and he listens.
  Nov 7, 2022
He cares. The whole staff are amazing!!
  Oct 31, 2022
Dr. Phan was very thorough in our review and his advice on some of our questions was excellent. His follow up is timely and valuable to me.
  Oct 24, 2022
Dr. Phan only talked with me and did not examine any of the issues I related to him.
  Oct 18, 2022
Dr Phan & staff gave me very good care
  Oct 11, 2022
Dr Phan and staff treated me and my son with respect cordiality and great diligence .
  Oct 5, 2022
I saw the medical team within 15' of the appt. The lab is upstairs so it was nice not to have to drive somewhere else for the bloodwork.
  Oct 4, 2022
Dr Phan is always quick to respond to my emails.
  Oct 3, 2022
Dr. Phan knows what he is doing he is a good dr.