Preparing for Your Child’s Hospital Stay
Everything you need to know before you arrive
An upcoming hospital stay can be stressful for your child and your family. It’s our goal to help you feel prepared and confident.
When you check in, a patient registration specialist will greet you and your child, gather your information and help you with any financial arrangements. Pre-admission nurses will also be available to help with your child’s admission. We know you may have a lot of questions, so please feel free to ask.
You will receive information about your rights, responsibilities and any pertinent financial matters. In addition, you’ll be asked to sign a Conditions of Patient Registration form, which allows your child’s doctor and the hospital staff to provide care for your child. If you have any questions about this form, ask a staff member.
Our admission staff and nurses are available from the moment you arrive to address your concerns. If they cannot directly answer your question, they will find a hospital expert who can.
Legacy has access to interpreters for roughly 200 languages. If you feel more comfortable speaking in a language other than English, let us know. There is no charge for this service.
If for some reason you are faced with a difficult medical decision regarding your child, our Clinical Ethics Program is available for guidance. On the hospital phone, simply dial “0” and ask for the ethics representative on call.
Randall Children's Hospital is committed to the quality, safety and value of the care that we provide. Our people, patients, community and world deserve to have a children's hospital where transforming the safety and quality of care we deliver is a never-ending priority. "Zero" is the only acceptable goal related to patient safety, and one that we all strive for. That is why we've created our Zero Now program to guide us in our journey to zero preventable harm. Learn more
MyHealth gives you access to your child's medical records. View test results, diagnoses, medications, follow-up instructions, make an appointment and more.